Renewable Helpline

Renewable Service Packages

Flexible care packages designed to support your renewable home systems, from simple guidance to ongoing care and priority support. Renewable Helpline helps homeowners choose the right service plan for solar PV, heat pumps, insulation upgrades and home energy systems.

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Essential Care Package

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Priority Care Package

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Priority Support Package

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Complete Care Package

WHY CHOOSE US

At Renewable Helpline, we help homeowners keep their heating and renewable systems running safely, efficiently, and reliably all year round. From annual servicing and preventative maintenance to ongoing support and performance checks, our team is here to help protect your system, reduce the risk of unexpected breakdowns, and keep everything operating at its best.

WE’RE HERE TO HELP

Flexible care packages designed to support your renewable home systems, improve confidence and give you help when you need it most.
DON’T HESITATE, CALL US ON 0800 135 7663

Care Packages That Fit Your Needs

Renewable Helpline care packages give homeowners clear, practical support for their renewable home systems. From simple guidance to annual servicing, ongoing care and priority support, our packages are designed to help you keep your system running efficiently and get help when you need it.
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Care Packages Service & Maintenance Plans Designed Around Your Home

Choose from flexible service and maintenance packages designed to keep your renewable systems running efficiently all year round. Whether you need annual servicing, ongoing maintenance support, performance optimisation, or priority assistance when issues arise, Renewable Helpline gives you dependable support and complete peace of mind.

What's Included

ASHP Care Packages

Plans from £12/month

12-month fixed-term plans — pay monthly or annually. Available to mainland UK private domestic residential properties.

Annual Servicing

Essential Care

Straightforward annual servicing — safely, efficiently and reliably, year after year.

£15 /mo
  • Visual inspection (indoor & outdoor)
  • Electrical & control safety checks
  • Operational performance review
  • Filter & strainer inspection
  • Condensate & drainage checks
  • Glycol level check
  • Service documentation
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Complete Care

Complete annual servicing for both your ASHP and hot water cylinder.

£18 /mo
  • Everything in Essential Care
  • Hot water cylinder inspection
  • Safety devices & controls check
  • System-wide performance review
  • Basic performance optimisation
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Labour Inclusive

Priority Care

Annual servicing plus ongoing labour-only maintenance support and priority access.

£30 /mo
  • Everything in Complete Care
  • Labour for diagnostics & maintenance
  • Fault identification & investigation
  • Outdoor unit & hydrobox care
  • Controls, pipework & sensors
  • Priority access to service visits
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FLEXIBLE PAYMENT OPTIONS

We understand that maintaining your renewable home system is important, but costs can sometimes arise unexpectedly. That’s why Renewable Helpline offers flexible payment options to make servicing, maintenance and care package support more manageable and affordable. Whether you’re booking routine support or choosing an ongoing renewable care package, our team can guide you through the available options and help you choose what works best for you.

Speak to our team today to discuss your renewable home upgrade and support options.

We accept a range of secure payment methods including:

Our goal is to make it easier for homeowners to access renewable system servicing, maintenance and care package support without unnecessary financial stress.

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Need Help Looking After Your Renewable System?

homeowners with air source heat pumps and renewable heating systems. Whether you’re looking for annual servicing, complete system care, labour-only maintenance support or priority member assistance, our flexible care packages are designed to help keep your system running safely, efficiently and reliably all year round. Our team is here to offer clear advice, practical support and dependable aftercare whenever you need it – helping you protect your system, reduce the risk of unexpected issues and maintain long-term performance and efficiency. Same with the other buttons, can the shape be changed please. Could it also be changed to say ‘Get Support’ rather than get advice.
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At Renewable Helpline, we believe renewable home support should be clear, practical, and rooted in trust.

Renewable Packages

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Our mission is to deliver reliable renewable support, clear communication and practical care packages that give homeowners real peace of mind.

Renewable Helpline is a trading name of DM Developments (Inkip) Ltd

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